08/09/2026
A picture is worth a thousand words, as they say.
On a Friday evening, I received a call with a referral to a new client. It’s a bustling family-owned restaurant, and I’m quite disheartened with the treatment they’ve been receiving.🫠
There’s a lot of information here, but let me highlight some key points. Within seconds, I noticed that someone had installed an oversized air conditioning system for the existing ductwork. To make matters worse, they had also overcharged the refrigerant to accommodate the oversized system. Moreover, they had neglected to maintain their customer.
The client was recently informed that there was nothing they could do; they simply needed all-new equipment. This doesn’t sit right with me, and even though my new clients will have to spend money to fix this, it definitely won’t be new equipment money.
If you are tired of hearing from your current service provider about having to buy new equipment and not getting stuff fixed so you can get on with your business, maybe try me on for size 🤷🏻♂️