10/12/2026
Story From the Field: Not the News Anyone Wants
Sometimes a clogged sewer line turns out to be more than a clog.
Gervé recently went out for what started as a drain cleanout. As he worked on the line, it became clear there was a bigger problem. At about 61 feet, he discovered a collapsed section of the sewer line. We were able to get some water flowing, but the condition of the pipe prevented us from properly cleaning the line.
Then the camera found something you definitely don’t see every day.
Water was actually spraying into the sewer line from the side of the pipe. Based on what we could see, the home’s incoming water line appears to run alongside the sewer and had developed a leak that was sending water directly into the sewer line.
Check out the video. That’s water spraying into the sewer, not water coming down the drain.
Unfortunately, sometimes our job is delivering bad news. When that happens, we believe it’s just as important to clearly show the customer what we found, explain what it means, and help them understand their next steps.
Anita had some kind words for Gervé afterward:
“Gervé was very professional, paid great attention to detail, and he explained things to me so I could understand. He was the best person, I would say, to break the bad news.”
She also appreciated that he left everything clean and even safely relocated a rather large spider that Anita was fully prepared to take care of herself!
Thanks for the great review, Anita, and great work, Gervé.
When something is going on underground, a camera can tell a much bigger story than a clog alone.
Ron the Sewer Rat
(612) 389-9333