02/04/2026
Consistency is key - for trust. Systems that doublecheck everything are needed so that small mistakes don’t set relationships back to square one. I do a lot of mentoring and it’s one of the key points. I am impressed upon younger designers, that small gaps or mistakes reset relationships to zero. That’s what makes them costly. In a world, daysailers, cruisers, and power boats… Be the lobsterman.