08/28/2026
When Jeremy Miller started at DaBella in 2021, the job he now holds didn't exist. He didn't wait for an opportunity, he helped create one."
This week's Employee Spotlight is on Jeremy Miller, our Call Center Training Manager.
Jeremy was recruited to DaBella by a former manager he'd worked with at Verizon Wireless. What started as one interview turned into a role that's reshaped his life, both professionally and personally.
"DaBella has helped me, and continues to help me, develop the skills I need to become a better leader," Jeremy shares.
Today, he supports call center teams across all of our sites 😲 developing the scripts and communication our teams use, training on new systems, and mentoring the leaders who shape our culture every day. In 2023, that work earned him Supervisor of the Year, an award he proudly accepted on stage at our company Kickoff. 🥇
But ask Jeremy what he loves most, and it's not the title. It's the trickle-down effect: "I love seeing how changing something we say, teach, or coach can impact an agent's performance and ultimately improve the results of the entire team."
His advice to anyone just starting their journey at DaBella? "Understand that growth happens through challenge. Don't shy away from the difficult situations you're faced with. Taking them on is how you learn what you're capable of and continue reaching your potential."
When he's not training the next generation of DaBella leaders, Jeremy's playing guitar, singing, and yes, occasionally serenading a call center or two. Born in New Orleans and raised in Boise, he's rarely seen without a hot cup of coffee in hand.
To Jeremy and every DaBella team member pouring themselves into the people around them 💯 thank you for making our culture what it is. 💛
👉 Know someone at DaBella with a story worth telling? Tag them below.
