Gate Leak Detection LTD

06/08/2026

We attended a leak detection job today that honestly left us disappointed.

A 90-year-old lady had been advised by another company that her hallway floor needed to be lifted at a cost of around £1,500. The suspected cause was a leak on the heating pipework.

Before recommending any invasive works, we carried out the correct diagnostic testing. Pressure testing confirmed there were no issues whatsoever with the heating system.

After continuing our investigation, we identified the actual source of the leak – the shower tray, not the heating pipework.

This is exactly why thorough testing should always come before recommending costly or disruptive work. Assumptions can lead to unnecessary expense, damage, and a great deal of stress, particularly for vulnerable customers.

At Gate Leak Detection, we believe in diagnosing the problem first, providing the evidence, and only then recommending the most appropriate course of action.

Sometimes, spending a little more time investigating can save a customer thousands.

Plumbing CustomerCare

04/08/2026

When a customer receives a letter from their water supplier advising that their water usage has suddenly increased, it can be worrying—especially when there are no visible signs of a leak within the property.

In this case, the customer had no idea where the water was escaping from, so they contacted Gate Leak Detection.

✅ We arranged a convenient appointment.
✅ Attended the property.
✅ Located and resolved the leak the same day.

Within 24 hours, the customer also received a comprehensive report that could be used to:

* Support their insurance claim.
* Submit to the water supplier when applying for a leakage allowance.

Fast, professional leak detection with clear reporting to help make the process as straightforward as possible.

InsuranceClaims PropertyMaintenance Plumbing Tilers

03/06/2026

Customer reported a hissing noise behind the kitchen units, which could also be heard in the adjacent utility room.

The kitchen was a bespoke handmade installation, not a flat-pack kitchen, with specially sprayed doors and a granite worktop. As the property was on the market, the customer wanted the leak located with as little damage as possible.

A painstaking task followed, excavating beneath 300mm base units just to gain access. The base of the unit was carefully removed before digging through quarry tiles and a screeded floor to trace the leak.

Mission accomplished with minimal disruption and another happy customer.

PropertyMaintenance HappyCustomer LeakRepair

10/05/2026

On paper this looked like a straightforward repair — a heating system losing pressure within a couple of hours. However, upon arrival it became clear the pipework was running beneath a suspended subfloor void. In these situations, tracer gas can travel extensively beneath the floor, so we advised the customer of this before starting works.

Whilst large amounts of tracer gas were detected throughout the void, acoustics enabled us to accurately pinpoint the area of water escape, with thermal imaging further confirming the pipe route and findings.

The end result: one floorboard removed, leak located and repaired — all completed within the same day.

A great outcome considering the construction and access limitations.

ThermalImaging Repair Plumbing PropertyMaintenance Flats

05/05/2026

Testing was carried out to investigate a loss of pressure on the cold water system. Through a process of elimination, the affected pipework was identified as the cold feed supplying the bidet.

Tracer gas was then introduced, where a significant escape was detected. This also created an acoustic response, confirming the precise point of the leak.

With minimal disruption, the area was excavated, exposing the faulty pipework and allowing the leak to be located.

30/04/2026

X marks the spot ❌

Heating system losing pressure daily.
Thermal imaging mapped the pipework, acoustic testing picked up the sound, and tracer gas confirmed the exact location — all through a 3mm access point in the LVT flooring.

Precision leak detection at its best.

19/04/2026

After £2,500 spent on damp proofing with no resolution, we were called in to investigate.

Our pressure testing confirmed a loss on the cold tank feed. With tracer gas, we accurately located the leak and carried out the repair.

A full report was then provided to support the insurance claim.

15/04/2026

720 litres an hour.
That was the leak the customer had been warned about by the water board.

Acoustic testing located it within 5 minutes.
Tracer gas confirmed it within 2.

Five hours later, over a metre deep, battling clay, stones, and carefully digging around a gas pipe, the leak was found.

One man. One shovel. Job done.

watersupply onemanandashovel

08/04/2026

40-radiator heating system losing ~1 bar of pressure over 24 hours.

Tracer gas testing was carried out, successfully identifying the leak location. With the carpet lifted and a small excavation made, we found an unprotected pipe in direct contact with the concrete slab.

Over time, expansion and contraction caused the pipe to rub against the concrete, eventually creating a pinhole leak.

The pipework was repaired, the system refilled and pressure tested, and the area fully reinstated — leaving no visible signs of works carried out.

plumbing norfolk pressuretest

Address

Stevenage
Stevenage

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