03/10/2026
You’ve paid the builder. Your kitchen’s been ripped out. Now they’re not answering the phone.
You never want to find yourself in that position. You’re trusting someone with your money, your home and months of your family’s life.
Before you commit, check exactly what you’re agreeing to.
When you send us quotations you’ve received for comparison, we sometimes see a one-page document listing “sockets”, “flooring” and “painting and decorating”. No description of the work. No quantities. No clear explanation of what you’re paying for.
You’re expecting ten sockets. The builder has allowed for four. You think flooring includes the materials. They’ve only priced the labour.
Those gaps leave you open to extra costs and disagreements once work starts.
Before you accept, ask for the details:
🔌 Sockets: How many are you getting, where will they go, and does the price include supplying them and repairing the walls afterwards?
🪵 Flooring: Which rooms are included, what material are you getting, who supplies it, and is removal and floor preparation covered?
🎨 Decorating: Which rooms and surfaces will be painted, what preparation is included, and who supplies the paint?
If you’ve discussed something and agreed it verbally, get it written into your quotation. Make sure you understand the exclusions, allowances and how any additional costs will be approved.
Speak to recent clients, check the builder’s insurance and trade membership, and agree a staged payment schedule.
With Team 1, you get a detailed scope, agreed staged payments, weekly updates and a 12-month workmanship warranty. We’re also vetted and inspected by the Federation of Master Builders.
You should know what’s happening in your own home without having to chase for answers.
Planning a renovation or extension in London? Let’s meet and talk through what you want to achieve.
📩 [email protected]
Do It Once Do It Right.