16/08/2026
😡🤬I genuinely can’t believe I’m having to post this.
At 9:50pm tonight, after a full week of long days, I received what appeared to be a genuine emergency call-out.
I got back in the van and drove out believing somebody in Chesterfield urgently needed my help — only to arrive and discover that the address and emergency had been completely fabricated as a prank.
I work extremely hard throughout the week, often long days, and I make myself available late at night, early in the morning and at weekends because when somebody has a genuine plumbing emergency, I know how stressful it can be and how important it is to have someone answer the phone.
So to deliberately waste that time, send me out to a fake address and treat an emergency service like a joke is honestly disgusting.
It’s not just my time, fuel and money being wasted either. While I’m driving around attending a completely fabricated emergency, somebody with a burst pipe, serious leak or flooding property could genuinely be waiting for help.
The caller’s number, call recording and all details provided have been retained.
I’ll continue to offer a 24/7 emergency plumbing service across Chesterfield and do everything I can to help genuine customers when they need me.
But please remember — there is a real person at the other end of that emergency number, giving up their evenings, weekends and sleep to help people.
If you don’t genuinely need emergency help, don’t take that time away from somebody who does.