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A community for everyone in field based engineering, members from 110+ countries. Job Board and Store We welcome every field based engineer.

Field Service Engineer, HSE, HSQE, HSEQ, HSSE, Commissioning Engineer, Field Process Engineer, Field Sales Engineer, Field Applications Engineer, Civil Engineer . Whatever your location. Specialisation -
Electronic engineer, electrical engineer, mechanical engineer, civil engineer, chemical engineer, electro-mechanical engineer, software service engineer. Industry - Medical, pharmaceuticals, life

science, bioscience, Biomedical , Laboratory Equipment, IT, Internet, Data Centres, Telecoms, Industrial Engineering, Semiconductor, Manufacturing Equipment, Aerospace, Test, measurement, Instrumentation, Manufacturing Equipment, Construction, Chemicals, Petro-Chemicals, Oil and Gas, Power generation and distribution – wind, solar, nuclear, grid, Consumer and Domestic, Mining, Minerals, Materials

Field Engineers can often feel isolated and lonely. Especially when you are the only person on the spot. No back up team is available. And only you can resolve your customer's problem. The Field Engineer community will be somewhere you can ask questions, and you will be among friends who understand your challenges. A community where you can find support and solutions to your urgent questions. A place where you can share your experiences, through shared videos of successful projects, and maybe the odd disaster! Register, and tell us how we can help you? What are the challenges you face? We'll aim to provide the peer reviewed answers to the question you want answered all in one place. If you would like to offer your expertise to the community please contact us via the website too! We will also be happy to hear from companies that have field engineering job opportunities they want to promote on the site. Come and join us today at TheFieldEngineer.com , and like us on Facebook!

03/09/2026

Day in the life of a HealthCare Field Service Engineer
What is it like to work as a Healthcare Field Service Engineer? In 2022, Fausto Cruz shared the answer to this based on his experience working as a Healthcare Field Service Engineer for GE Healthcare. Since then Fausto, has continued to develop his skills as a Healthcare Field Service Engineer and has completed a degree in Computer Engineering.

Work Life Balance

How do you balance working and family life? What advice can you give to other Field Service Engineers about balancing family and the work they do?

Balancing the busy routine of field engineering with family life is not easy; it is a daily exercise of priorities and self-knowledge. My wife is a senior nurse and leader at Hospital Sírio-Libanês, so we both understand demanding jobs. But when our son, Eduardo, was born, everything changed. Being a present father and husband became my biggest priority.
Today, family is the foundation of everything. If my home is not well, my work cannot be well either. That is why I plan my family time like a critical SLA (Service Level Agreement) as follows.

The “Discipline of Presence”

Monday to Friday, I take and pick up my son at school and go with him to his Parkour Kids classes, while my wife and I manage our workouts and commitments. Saturdays are for Eduardo’s swimming classes and free time. Sundays are for church, visiting our parents, and family time (unless I have an urgent preventive maintenance).

The Notification Shadow

We live in a world of constant messages. Having a separate work phone is very important for me. When I am off work, I simply turn off my corporate phone. I know myself: if it stays on and I see someone asking for help, I will stop everything to help them. So, turning it off is the best way to protect my quality time with my family.
My advice to colleagues is: you are unique and irreplaceable at home and in your child’s life. At work, you are a great professional who should be supported by a good team and system. Treat your family with the same dedication you put into troubleshooting. They are the foundation that never fails when you keep them first.

To read the full article, follow:

https://thefieldengineer.com/blog/a-day-in-the-life-of/meet-fausto-cruz-ge-healthcare-field-services-engineer-from-brazil/

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

27/08/2026

Global inventory, Spare Parts Planning and Field Service

We are really pleased to publish an interview with our community member Matthew Guy Gallardo today.

Field Service can only be as good as the supply of spare parts in the right place, at the right time.

Matthew explains, 'the core you could say my job is to make sure that when a field engineer anywhere in the world needs a component to service a medical device that part has to be available and for it to be available it has to be correctly forecasted and hopefully sitting in the right regional warehouse.
Concretely, I would say that leads into inventory, you know, optimization, you know, safety stock modelling, all of these specific supply chain aspects. And then hopefully with that, you're able to reduce stockouts and all of this work involves connecting different data systems, right, that we have in the company. CRM, ERP, Power BI, you know, this ecosystem which can actually tell us the sort of consumption we have.

The customer and satisfaction

I think the most satisfying part of the role and I think this is across the board from you know the planning side, the operational, the schedulers, the field service engineers, is seeing that we've been able to deliver for the customer and I know that sounds very corporate but that's the reality especially in our industry and in many industries right.

Being able to see that a shortage we thought we were going to have on site all of a sudden, we were able to meet. Seeing that a customer still trusts us from one year to the end to carry out a service on an equipment which is very valuable for them'.

Follow to watch the full interview:

https://youtu.be/a4r50XOWo70?si=tBpjCoboZwleC-vb

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

24/08/2026

Working in the Field as an Electrical and Electronics Engineer

What is it like to work in the field offshore as an Electrical and Electronics Engineer. Ekele Madu John has extensive experience as an Electrical and Electronics Engineer across diverse sectors, including land-based operations, marine environments, offshore platforms, and mining industries.
In this article he shares his experience and shows why a career as an Electrical and Electronics Engineer gives variety and opportunities to work on different types of equipment and technologies.

What’s your typical week like? (when preparing for a job/to go offshore)

When preparing to go offshore, my week usually involves reviewing project plans, ensuring all equipment and documentation are ready, conducting safety checks, and coordinating with the team to make sure logistics are in place before departure
What’s your typical week like? (when away offshore)
My week is focused on supervising electrical systems, troubleshooting issues, performing maintenance, and ensuring compliance with safety standards.
Each day can vary depending on operational needs, but reliability and safety are always priorities.
Do you work on a shift or rotational basis? Do you have to be on call at night or weekends?
Yes, I work on a rotational basis, typically two weeks offshore followed by two weeks onshore.
This arrangement allows me to balance intensive fieldwork with planning, reporting, and coordination tasks when back onshore.
There are times when I need to be on call at night or weekends, especially if critical systems require immediate attention. Being available ensures that operations run smoothly without interruptions.
How important is physical fitness at work for you?
Physical fitness is very important because offshore work can be demanding.
Climbing ladders, handling equipment, and working in challenging environments require stamina and strength, so maintaining good fitness is essential for safety and efficiency.
Who else in the organisation do you work with?
I work closely with other engineers, project managers, safety officers, and operations staff.

To read the full article:
https://thefieldengineer.com/blog/a-day-in-the-life-of/working-in-the-field-as-an-electrical-and-electronics-engineer/

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

21/08/2026

Achi Kushnir and his Global career in Field Service
Guy Eid, a leader in field service based in Canada interviews Achi Kushnir.
Achi Kushnir is a biomedical engineer with over 20 years of experience spanning healthcare technology, medical devices and global health. He has worked internationally training healthcare professionals and implementing innovative medical technologies before dedicating much of his career to humanitarian initiatives across Africa and aboard the global Mercy hospital ship. Today as a keynote speaker, social entrepreneur and co-founder of a digital mental health start up, his work brings together engineering, healthcare innovation, entrepreneurship and humanitarian impact. Achi’s focus
“I've always been drawn into the medical field. So being able to understand behind the scenes you know apart from the doctor that is holding the device or he is actually making the operation there are a lot of people behind the scene that is making sure that this is going to be safe that they have designed and implemented a technology that can help help him. And to be on the clinical side was very fascinating for me and later on I've realized that you know to be able to leave an impact and change lives you not necessarily need to be the actual doctor that is doing the operation. You can actually contribute a lot by also being the engineer behind the scenes that the person that can connect between the dots the needs and the solutions.”
Mercy Ships
And I think that getting on board the Mercy ship, it was in retrospect one of the most amazing experiences that I've had. Not only because of the impact that they are making. It's a floating hospital. It's a hospital that is basically floating and sailing from one port to the other staying 6 months and providing life-changing and life-saving surgeries but also the human capital that you meet there. So you are on board with 400/500 people in the same ship. Each one has their own stories. People will think that it's a hospital ship. So probably most of the people are clinical and and medical but just 20% are actually people who work in the hospital because you need to have it's also being considered as a hotel as a ship. So you need personnel to actually run it. There's a huge impact when you are able to change people like the people on the ship, the volunteers from what they are doing to actually do something for the better good. And that had taught me that the ship is actually a platform that is creating a huge change in the people who are receiving the help but also in the people who are involved in giving the help. And that was something new. It was a true eye opener for me from being 3 months on board the hospital ship.
Guy Eid on the impact of Med Tech
But you know even when you were in med tech as a field service engineer or even in applications you still made an impact as you started by saying behind the machines there's a person taking care of the machines there's a person teaching the doctors how to use the machine at the end of the today for the well-being of the patients.
Guy Eid on the importance of people
And anytime we have similar discussions about field service engineers and technicians, biomeds, this topic comes back. Actually last week we had a round table with managers and we stressed on the point that companies should not forget that it is not about assets. It's not about gains. It's about human beings dedicating their lives to the service of the business and of the mission of the business. So for field service engineers when we go out there to save the situation first of all it's because we are problem solvers. We like solving problems but also because of the outcome and the impact because we see it fixes the situation and as we said even better in med tech where it makes the equipment available to save lives. So it's really - people look at it as a technical job but it's much more than that and human skills are very important.
Global cultures – Achi’s view I think that ever since I was young and also through my job my work in the corporate world I've been constantly traveling. So that will that really exposed me to different cultures, different people, different mentalities and opened up you know a whole new experience and when you are more time away meeting other people, other cultures in other countries then you tend to understand that there's so much more in common between us human beings rather than things that set us apart. I'm a global person. So I really live by that. And I think it's something that we need to embrace and not forget that in the end of the day we are all made out of the same material. We are human beings. There's so much more in common and I think yeah if we practice that the world will be a much better place.

Follow the link to watch:

https://youtu.be/XURkoArpzEQ?si=cucbI6Y-cnKqXzVf

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

20/08/2026

How to keep our rivers clean – leading a Wastewater Treatment Team

How to keep our rivers clean? Ever wondered who is out in the field making sure that river water stays pure?

Robin Deal has many years of experience in making wastewater safe. The textbook definition of a “water quality protector” has resonated with her throughout her career:
“to protect the many users of receiving waters.”

In her current role, she educates many Water Quality Protectors and helps them understand the importance of what they do and how their success impacts individuals, companies, and entire communities.

Robin is the Vice Chair of the local American Water Works Association.

Raising awareness of Wastewater Treatment challenges

You’ve been working more on speaking at events, running webinars etc. Is that continuing?

I won’t be speaking so much right now as I am stepping back and taking on a more behind the scenes role. I am focusing more on educating my team internally, writing articles, and just taking a breather while I adjust to my new role with Chem-Aqua, Inc. (now part of Solenis).

Move to Chem-Aqua (Solenis)

You’re now the Business Development Manager at Chem-Aqua (Solenis). How have you handled the transition into a new company and from product management to business development?

The transition has been interesting. I completed my Bachelor of Science Degree, which gave me back some free time, and took on a role of developing a strategic growth plan that meets aggressive targets by Chem-Aqua’s new parent company, Solenis.

I find I am doing many of the same things such as researching what industry needs are for water quality, educating sales team members on what our product offering are, and traveling to customer sites to review wastewater treatment systems for process improvements.

At the same time, some things have been taken off of my plate such as raw material sourcing, product formulation, and quality control of finished products. Letting go of some of that has been rather hard, but I think it was good for me overall.

The process of going from a smaller company of 120 people, where everyone knows everyone, to a company of over 7,000 employees has been a bit if a culture shock. It’s always interesting to try to remember which “Joe” you are trying to email when there are 20 “Joes”, and you can’t quite remember their last name, and you have yet to meet them in person. Somehow, I haven’t emailed the wrong one yet, I think.

To read the full article:

https://thefieldengineer.com/blog/a-day-in-the-life-of/keeping-our-rivers-clean-robin-deal-leads-a-team-of-wastewater-treatment-specialists/

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

14/08/2026

The Communication Gap Costing Healthcare Millions in Downtime

The Field Engineer community member Daniel Galiant has written a healthcare article that combines real-world biomedical field service experience with workflow discovery questions to help identify operational inefficiencies, communication gaps, and opportunities for workflow optimization within healthcare equipment service operations. The responses are based on direct experience working with OEM and third-party imaging systems across hospitals, clinics, and healthcare facilities.

Future Vision for Workflow Optimization

Industry Direction

The future of biomedical field service is moving toward predictive and intelligence-assisted workflows. The next evolution of service operations will combine engineer expertise with live telemetry, AI-assisted diagnostics, operational dashboards, and centralized communication platforms.

Core Philosophy

Software should not replace engineers - it should accelerate their ability to make faster, safer, and more informed decisions in mission-critical healthcare environments.

These findings reinforce a recurring theme across biomedical and imaging service operations: many delays are not caused by the repair itself, but by fragmented communication and lack of structured operational visibility before dispatch. Addressing these workflow inefficiencies creates significant opportunities for healthcare-focused software platforms.

Read the full article and get more resources on the blog page here

https://thefieldengineer.com/blog/industry-sector/medical/the-communication-gap-costing-healthcare-millions-in-downtime/

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

13/08/2026

Thanks to Guy Eid, Jerome Varvaro, and Paul Camidge for a great discussion around some interesting topics, 'Skills for field service team communication + serving clients when mistakes happen, do AI bots help?'

Here are a few quotes from the Podcast roundtable published today.

''The field engineer is often the only person the customer ever sees one to one, face to face as it were. And so, I think we really as an industry need to be pushing companies to say, 'Hey, you need to develop our teams to be able to do this better.' "

"You know, if somebody makes a mistake, you have to acknowledge that we all make them, right? And coach the person through it... Knowledge is power, right, to teach the employee. If I have one of my managers that's made a mistake with one of his employees and I have to speak with him, it's to make them understand what it was they did and what the impact was so they can learn from it, right? You know, so but simply just chastising somebody or levelling a threat it does nothing."

"I think we've all agreed that replace people at your peril whether it's a field service engineer, a customer support engineer, a customer services agent, whatever you are looking at the people are the organization. And without them you will have a challenge."

Watch the full discussion and subscribe to our Podcast here.
(The Podcast will also be available on Spotify and Apple Podcasts later today).

https://youtu.be/8Ii3As0HC5A?si=_dxUEbIFlLojl4ML

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

11/08/2026

This is the life of a woman biomedical engineering student

What is it like to be a woman biomedical engineering student? What happens after studying? In 2024, Linda Akosua Essilfie shared her story of her life as a woman biomedical engineering student in Ghana. Linda has now graduated and shared her update.

Graduating with a BSc in Biomedical Engineering marked one of the proudest milestones in Linda Akosua Essilfie’s journey. Beyond earning a degree, this achievement represented years of dedication, resilience, personal growth, and unwavering faith in God’s guidance throughout her academic experience.

As a member of the Class of 2026 at Academic City University, Linda was honoured as the Best Female Engineering Student, an award that recognized her outstanding academic performance, innovative approach to engineering, practical problem-solving abilities, and commitment to inspiring young girls to pursue careers in Science, Technology, Engineering, and Mathematics (STEM).
For Linda, the recognition carried a deeper meaning, it reflected the power of curiosity, perseverance, and determination in breaking barriers and creating pathways for others. It served as a reminder that excellence is not only about personal achievement but also about becoming a source of inspiration and possibility for those who follow.

She was also privileged to receive the ACITIZENS Award, one of Academic City’s most prestigious recognitions. The award celebrates students who embody the university’s core values of leadership, innovation, responsibility, integrity, and excellence throughout their academic journey. Being recognized with this honour affirmed Linda’s belief that true success extends beyond academic accomplishments and is reflected in the values one upholds and the impact one creates within a community.

Reflecting on her journey, Linda attributes her achievements to the support of her family, mentors, lecturers, friends, and everyone who contributed to her growth. She believes her story is a testament to the power of mentorship, faith, perseverance, and the importance of embracing every opportunity for growth. To her, every challenge faced, every lesson learned, and every experience gained contributed to the person and engineer she is today.

To read the full article:
https://thefieldengineer.com/blog/industry-sector/medical/this-is-the-life-of-a-woman-biomedical-engineering-student/

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

07/08/2026

Daniel Galiant and his great passion for medical imaging equipment field service

Daniel Galiant discusses his career in medical field service with Guy Eid. Daniel has serviced and maintained a range of equipment from infusion pumps to imaging equipment.

Daniel explains how he started as a Biomed

So, finishing you know fast forwarding a little bit into that it was until my high school years after I was finished, I don't know what to do. So, I was thinking, you know, college and kind of go either business or go business it's kind of what I saw growing up. But also, medical. I still wasn't sure what I wanted to do until I had a buddy that recommended me the biomedical clinical engineering program at Bates and I didn't know what it was.
This is going back, you know, 2026 going back to 2020. It was a small field. It was niche. Bates Technical College.

First job becoming a medical field service engineer

Daniel explains how he and a colleague serviced 600 syringe pumps in a few months.
But we just systematically broke down our day-to-day into goals, how much numbers we need to hit. Then we would always rotate. One of us was running around the different floors. Critical care, ICU, emergency, hospice, you're going down while the other one is PMing. And as he PMs, once he hits 10 or no, 20, goal was around 20, but once he hits 10, then we'd switch. So, give you a break to let your mind refresh. But the big thing was seeing how friendly you are, that customer satisfaction skills, those communication skills of, you know, the nurses are having a rough day. They got patients coming in and out. It's a very fast-moving environment and you are as much of in a sense a customer to them as they are to you or a client to them as they are to you as you both need each other.
And that definitely became a big lesson of ask kindly, ask permission. Even when you're rushed, you don't change your approach, right? You put on a calm demeanour. You're still - How's it going? Good. Good. How are we looking today? Got the smile.

Two key points for a field service engineer

Very well-structured planning, smart planning for what you were supposed to do. You divide and conquer and you look ahead as you said 60 days, how many, so on and so forth.
And the emotional intelligence because nurses are under pressure and they have their own schedules too and they need the equipment to be running flawlessly.

To watch the interview:
https://youtu.be/LIsvsB0Id8I?si=8Jwidj9CpaNdQkXe

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

03/08/2026

Customer Support Engineer for Medical Equipment

What is it like to work as a Customer Support Engineer for medical equipment?

Meet Antonio Marcos Soares Santos who transitioned from the aerospace industry to medical industry, and has worked as a Field Service Engineer and then a Customer Support Engineer.
Antonio worked throughout the Covid pandemic and during that period, he became one of the professionals who installed the highest number of Mindray ventilators worldwide.

Working in the Medical Industry as a Field Service and Customer Support Engineer

You have stayed working in the medical industry. Why did you make this decision?

I realised the direct impact medical technology has on people’s lives.

During the COVID-19 pandemic I worked extensively installing and commissioning Mindray ventilators in hospitals across Brazil. During that period, I became one of the professionals who installed the highest number of Mindray ventilators worldwide.

Knowing that each installation helped hospitals care for critically ill patients gave my work a completely new meaning and confirmed that healthcare technology was where I wanted to build my career.

Customer relationships

How do you quickly form a relationship with a new customer?
I listen first, understand the customer’s environment and focus on solving their problem. I also maintain long-term professional relationships through WhatsApp and LinkedIn. Trust is built through consistency, technical competence and a genuine willingness to help.

To read the full article:

https://thefieldengineer.com/blog/a-day-in-the-life-of/customer-support-engineer-for-medical-equipment/

You can join The field Engineer community here,
https://thefieldengineer.com/register/

And our Facebook community here,
https://www.facebook.com/groups/2261924563957562/

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