Watermark Plumbing and Drains

Watermark Plumbing and Drains Our top priority is "Compassionate Customer Service". Featured on CTV, CBC, BlogTO, Today's Parent.

๐—ช๐—ฒ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐Ÿญ,๐Ÿฌ๐Ÿฌ๐Ÿฌ ๐—ฟ๐—ฒ๐˜ƒ๐—ถ๐—ฒ๐˜„๐˜€! Each and every one reinforces our commitment to bringing top-notch customer service into our...
08/02/2026

๐—ช๐—ฒ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐Ÿญ,๐Ÿฌ๐Ÿฌ๐Ÿฌ ๐—ฟ๐—ฒ๐˜ƒ๐—ถ๐—ฒ๐˜„๐˜€! Each and every one reinforces our commitment to bringing top-notch customer service into our trade. Here's a sampling of some that made us smile over the last few months!.

Thank you to every customer who took the time to write one. We take our five-star rating seriously because it shows our commitment to bring excellent customer service into our trade. :)

Hey everyone, welcome to this weekโ€™s episode of โ€œHow NOT to Call the Plumber!โ€.  Thank you to everyone who expressed the...
08/01/2026

Hey everyone, welcome to this weekโ€™s episode of โ€œHow NOT to Call the Plumber!โ€. Thank you to everyone who expressed their concern about our owner Geoff's leg last week โ€“ we are happy to say he's on the mend!

With the kids at home for the summer, we see a big increase in โ€œchild related plumbing incidentsโ€. These incidents usually involve toys and other assorted items being flushed down the toilet. So, we thought it would be good to give you an idea of the steps you can take when your child does this, and hopefully avoid calling the plumber in the process!

Here are the 5 steps to take when your child (or you ๐Ÿ˜‰) flushes something down the toilet:

First, put on some gloves and do a โ€œmanualโ€ inspection. The first step is always to physically stick a gloved hand into the toilet and see if the toy can be felt. Toys will often become lodged at the first bend in the toiletโ€™s drain. If this is the case, simply use your hands, a coat hanger, needle nose pliers, or whatever you can to pull the toy out!

Break out the plunger. If you canโ€™t feel the toy in the toilet, the plunger is your next step. Try to push that toy right down past the toilet and into the plumbing system. Usually, if it makes it into the drains, it wonโ€™t cause issue in the future. There are a few different styles of plungers made specifically for toilets, called โ€œFlange Plungersโ€. These are slightly different than the โ€œCup Plungersโ€ many of you have, as they have an extra piece of rubber that properly seals the toilet drain. You get bonus points for running your plunger under hot water for a few minutes to soften the rubber, creating a better seal. If after a few minutes of plunging you still canโ€™t clear the toy, donโ€™t bother anymore; it doesnโ€™t look like a plunger will work!

The next tool in line is the closet auger. A closet auger is different from the regular drain snake many of you already have, as it houses a larger cable in a steel tube that can act more โ€œforcefullyโ€ on whatever is lodged in the toilet. When using the closet auger, you are trying to either hook the toy and pull it back out or push it through the toilet into the drain. Of course, it is better if it can be pulled out, but it is often quite difficult to do this and the blockage winds up being pushed through! As mentioned earlier, once whatever was blocking the toilet is through to the drain, very rarely does it cause further issue.

The last step is to take off the toilet. If all else has failed, the toilet has to be taken off to see if the toy can be reached from the underside. Often, toys and other items will be lodged at the lowest point in the toilet, right before the drain. To do this, make sure you clear the bowl and tank of any water (yes, you have to do this by scooping), turn off the water supply, and disconnect the toilet. It is usually best to then either put it in the tub, or to bring it outside and flip it over!

If you STILL havenโ€™t been able to clear the blockage from the toilet (and are sure its not in the drain), unfortunately the only other thing that can be done is to replace the toilet altogether. This is an expensive solution, but sometimes necessary!

That is all for this week! We hope you all have a wonderful long weekend and weโ€™ll see you next time!

๐—ช๐—ฒ'๐˜ƒ๐—ฒ ๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฎ๐—น๐—น๐˜† ๐—ต๐—ถ๐˜ ๐Ÿญ,๐Ÿฌ๐Ÿฌ๐Ÿฌ ๐—ฟ๐—ฒ๐˜ƒ๐—ถ๐—ฒ๐˜„๐˜€! Thank you to every customer who took the time to write one. We take our five-star ra...
07/26/2026

๐—ช๐—ฒ'๐˜ƒ๐—ฒ ๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฎ๐—น๐—น๐˜† ๐—ต๐—ถ๐˜ ๐Ÿญ,๐Ÿฌ๐Ÿฌ๐Ÿฌ ๐—ฟ๐—ฒ๐˜ƒ๐—ถ๐—ฒ๐˜„๐˜€! Thank you to every customer who took the time to write one. We take our five-star rating seriously because it shows our commitment to bring excellent customer service into our trade. :)

Hey everyone, due to the annoying issue of a spiral fracture of the fibula, Geoffrey Burke will have to cancel this week...
07/25/2026

Hey everyone, due to the annoying issue of a spiral fracture of the fibula, Geoffrey Burke will have to cancel this weekโ€™s episode of โ€œHow NOT to Call the Plumber!โ€. But have no fear โ€“ you can still call us any time and our amazing team will be there to help with all your plumbing needs. He may even be the one to answer to call!

***His kids seem much happier about this than he is!

Hey everyone! We've got another installment today of "๐— ๐—ฒ๐—ฒ๐˜ ๐—จ๐˜€ ๐— ๐—ผ๐—ป๐—ฑ๐—ฎ๐˜†๐˜€", where you'll get to know a bit more about our wo...
07/20/2026

Hey everyone! We've got another installment today of "๐— ๐—ฒ๐—ฒ๐˜ ๐—จ๐˜€ ๐— ๐—ผ๐—ป๐—ฑ๐—ฎ๐˜†๐˜€", where you'll get to know a bit more about our wonderful staff!

Andrew Tennant is a Plumbing Technician whose responsibilities include diagnosing and troubleshooting issues, performing repairs and installations, completing rough-ins, maintaining water supply and drainage systems, and ensuring every job meets his (very high) safety and quality standards!

He has been with Watermark since 2024 and has been a plumber for the last 7 years. One of his favourite projects was completing a full plumbing system rough-in on a custom home from start to finish. It passed inspection with flying colours and no revisions were needed.

Fun fact: He is a bit of a plumbing whisperer! He has a diagnostic sixth sense that activates when he simply listens to what a plumbing system is doing! And his greatest strengths are his abilities to stay calm and think clearly when diagnosing complex problems. He is efficient, reliable, and committed to doing the job right the first time, and we're thrilled to have him as the newest addition to the Watermark technician team.

But he's not all work and no play!

He enjoys fishing, spending time with his daughter, and getting outdoors whenever he can.

๐—œ๐—ณ ๐˜†๐—ผ๐˜‚ ๐—ณ๐—ถ๐˜€๐—ต, ๐—ต๐—ฒ ๐˜„๐—ฎ๐—ป๐˜๐˜€ ๐˜๐—ผ ๐—ธ๐—ป๐—ผ๐˜„ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—บ๐—ผ๐˜€๐˜ ๐—ฒ๐˜…๐—ฐ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐—ฐ๐—ฎ๐˜๐—ฐ๐—ต ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ป๐˜๐˜€!

๐—”๐—ป๐—ฑ ๐—ถ๐—ณ ๐˜†๐—ผ๐˜‚ ๐—ฑ๐—ผ๐—ป'๐˜ ๐—ณ๐—ถ๐˜€๐—ต, ๐—ต๐—ฒ ๐˜„๐—ฎ๐—ป๐˜๐˜€ ๐˜๐—ผ ๐—ธ๐—ป๐—ผ๐˜„ ๐˜„๐—ต๐—ฎ๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ต๐—ผ๐—ฏ๐—ฏ๐˜† ๐—ถ๐˜€ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ป๐˜๐˜€!

Hey everyone, welcome to this week's episode of "How NOT to Call the Plumber!"This week we're talking about something a ...
07/18/2026

Hey everyone, welcome to this week's episode of "How NOT to Call the Plumber!"

This week we're talking about something a lot of people are noticing right now: The leaky outdoor hose bib. Youโ€™ve gone to hook up the garden hose to water the plants and notice a steady drip from the spout or around the handle. Good news: This is one of the easier plumbing fixes around, and in many cases you can take care of it yourself!

Here is what to look at:

๐—” ๐—ฑ๐—ฟ๐—ถ๐—ฝ ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐˜€๐—ฝ๐—ผ๐˜‚๐˜. If the faucet drips from the tip when it is turned off, the internal washer has likely worn out. This is the rubber disc inside the faucet that seals the water flow when the valve is closed. Replacement washers cost almost nothing (the harder thing is finding the right size!). Turn off the water supply to the hose bib (there should be an interior shutoff valve on the pipe just behind it), unscrew the handle, swap the washer, and you are done!

๐—” ๐—น๐—ฒ๐—ฎ๐—ธ ๐—ฎ๐—ฟ๐—ผ๐˜‚๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ต๐—ฎ๐—ป๐—ฑ๐—น๐—ฒ ๐—ผ๐—ฟ ๐˜€๐˜๐—ฒ๐—บ. If water is seeping from around the base of the handle while the hose bib is in use, it is usually the packing nut. This is the nut that sits just behind the handle and seals the stem of the faucet. Try tightening it slightly with a wrench while the water is running. In many cases, a small adjustment is all it takes to stop the leak.

๐—ช๐—ต๐—ฒ๐—ป ๐—ถ๐˜ ๐—ถ๐˜€ ๐˜€๐—ผ๐—บ๐—ฒ๐˜๐—ต๐—ถ๐—ป๐—ด ๐—ฏ๐—ถ๐—ด๐—ด๐—ฒ๐—ฟ. If the hose bib is dripping from the wall itself, or if you noticed any damage to the pipe over the winter (the cold weather can cause freezing and crack pipes that were not properly drained), that is when the repair moves beyond the faucet and into the wall. Unfortunately, it is worth having a plumber take a look in this case!

If you forgot to properly drain the hose bib before last winter, check it carefully before turning the water back on. Frozen water inside the pipe can cause cracks that arenโ€™t visible from the outside, and you might not find out until water starts showing up in places it shouldnโ€™t!

That's it for this week! A $2 washer fixes most outdoor faucet drips. Start there and you will likely be good to go. Have a wonderful weekend and we'll see you next time!๐Ÿ˜Š

Enjoy this educational series on pipe types!
07/16/2026

Enjoy this educational series on pipe types!

Hey everyone, welcome to this week's episode of "How NOT to Call the Plumber!"This week we are talking about the slow-dr...
07/11/2026

Hey everyone, welcome to this week's episode of "How NOT to Call the Plumber!"

This week we are talking about the slow-draining shower. You step in, start your morning routine, and by the time you are done you are standing in two inches of water. Annoying? Absolutely. But almost always very fixable without a call to the plumber.

Here is what is usually going on, and what to try:

๐—–๐˜‚๐—น๐—ฝ๐—ฟ๐—ถ๐˜ #๐Ÿญ: ๐—›๐—ฎ๐—ถ๐—ฟ ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ผ๐—ฎ๐—ฝ ๐—ฏ๐˜‚๐—ถ๐—น๐—ฑ๐˜‚๐—ฝ.
This is the number one cause of a slow shower drain, especially if it has developed gradually over time. Hair binds together with soap scum and sticks to the inside of the drain and the P-trap just below it. A basic drain snake or a plastic hair-removal tool (sometimes called a drain weasel or swizzle stick) is usually all you need to pull the clog out. They are inexpensive and available at any hardware store. But buyer beware: Once you try it, you will never be able to unsee what comes out.

๐—–๐˜‚๐—น๐—ฝ๐—ฟ๐—ถ๐˜ #๐Ÿฎ: ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฑ๐—ฟ๐—ฎ๐—ถ๐—ป ๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ.
Take a look at the drain cover itself. Some covers sit very close to the pipe opening and are designed to catch debris, which means they need to be cleaned out regularly. If yours is packed with hair and buildup right at the surface, that alone can cause significant slowdown. You can often just unscrew the cover itself, clean the debris, and screw it back on!

๐—ฆ๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป: ๐—š๐—ฒ๐˜ ๐—ฎ ๐—ต๐—ฎ๐—ถ๐—ฟ ๐—ฐ๐—ฎ๐˜๐—ฐ๐—ต๐—ฒ๐—ฟ!
Once the drain is clear, do yourself a favour and pick up a silicone hair catcher to sit over the drain. They cost a few dollars and will save you from going through this again anytime soon. There are a few different styles that all work well, just try to find one that will match your existing drain setup!

If you have cleared the drain and it is still slow, or if multiple drains in your home are running slow at the same time, the issue may be further down the line. A blockage in the main drain or a venting issue can affect multiple fixtures at once, and that is when it is time to give the plumber a call (us!).

That's it for this week! Do yourself a favour and grab a drain snake and a hair catcher and you will probably never have to think about this again. Have a wonderful weekend and we'll see you next time! ๐Ÿ˜Š

Hey everyone! We've got another installment today of "๐— ๐—ฒ๐—ฒ๐˜ ๐—จ๐˜€ ๐— ๐—ผ๐—ป๐—ฑ๐—ฎ๐˜†๐˜€", where you'll get to know a bit more about our wo...
07/06/2026

Hey everyone! We've got another installment today of "๐— ๐—ฒ๐—ฒ๐˜ ๐—จ๐˜€ ๐— ๐—ผ๐—ป๐—ฑ๐—ฎ๐˜†๐˜€", where you'll get to know a bit more about our wonderful staff!

Bradley Beechener is a Licenced Plumbing Technician who has a wide range of knowledge about the field and has been with Watermark since 2022.

His friendly and compassionate nature and his ability to really listen and understand our customers are some of his greatest strengths.

He is most proud of the jobs where customers have called other plumbers to fix an issue without success, but he is able to find a solution (and we get A LOT of calls like that, so Brad is our go-to guy for his creative problem-solving abilities).

But he's not all work and no play!

He enjoys cooking and smoking various foods, and he likes to DJ in his spare time.

๐—›๐—ฒ ๐˜„๐—ฎ๐—ป๐˜๐˜€ ๐˜๐—ผ ๐—ธ๐—ป๐—ผ๐˜„ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ณ๐—ฎ๐˜ƒ๐—ผ๐˜‚๐—ฟ๐—ถ๐˜๐—ฒ ๐˜€๐—ผ๐—ป๐—ด ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ป๐˜๐˜€!

Hey everyone, welcome to this week's episode of "How NOT to Call the Plumber!"This week we're talking about something th...
07/04/2026

Hey everyone, welcome to this week's episode of "How NOT to Call the Plumber!"

This week we're talking about something that can be incredibly frustrating to deal with: Low water pressure. Whether it is your shower that barely trickles, a kitchen tap that has lost its flow, or just a general sense that the water is not as strong as it used to be, low pressure is something we hear about a lot this time of year.

Before you assume something is seriously wrong, here are a few quick things to check yourself:

๐—œ๐˜€ ๐—ถ๐˜ ๐—ผ๐—ป๐—ฒ ๐—ณ๐—ถ๐˜…๐˜๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜„๐—ต๐—ผ๐—น๐—ฒ ๐—ต๐—ผ๐˜‚๐˜€๐—ฒ?
This is the most important question to ask yourself. If the pressure is low at just one tap or one shower, the fix is usually local and simple. If it is low throughout the entire home, you are looking at something further upstream, whether that is the city supply line, your main shutoff, or in some cases a pressure reducing valve that may need adjustment or replacement.

๐—ฆ๐˜๐—ฎ๐—ฟ๐˜ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ต๐—ฒ ๐—ฎ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ผ๐—ฟ.
If the low pressure is just in one faucet, the aerator, which is the small screen attachment at the tip of the spout, is almost always the culprit. Over time, mineral deposits and sediment will build up on that screen and restrict the flow of water โ€“ sometimes quite severely. Unscrew the aerator, rinse it out or soak it in white vinegar for a few minutes, screw it back on, and you will likely notice the difference immediately.

๐—–๐—ต๐—ฒ๐—ฐ๐—ธ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜€๐—ต๐˜‚๐˜๐—ผ๐—ณ๐—ณ ๐˜ƒ๐—ฎ๐—น๐˜ƒ๐—ฒ๐˜€.
If you have had any plumbing work done recently, or if your water was shut off for any reason, it is worth checking that your main shutoff valve and the valves under your fixtures are fully open. A partially closed valve will significantly reduce your pressure, and it is a quick, DIY thing to rule out before anything else.

If you have checked everything and canโ€™t figure out the cause, it might be time to reach out to a plumber (us!) ๐Ÿ˜‰. Whole-home pressure issues can sometimes point to a problem with the city connection or the main supply line coming into the house, and that is something worth having a licensed plumber look at sooner rather than later.

That's it for this week! Start with the aerator. You would be amazed how often that is all it takes. Have a wonderful weekend and we'll see you next time! ๐Ÿ˜Š

Address

Toronto, ON

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+14165874302

Alerts

Be the first to know and let us send you an email when Watermark Plumbing and Drains posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Watermark Plumbing and Drains:

Shortcuts

Share