http://www.norgaardsolutions.com/

NorGaard Solutions, Muskoka, ON (2026)

09/16/2026

We’re headed to Ottawa for this Friday!

If you’re attending the CCI Eastern Ontario Condo Conference, stop by Booth 128 and enter to win a Water Sensor Starter Pack.

It’s a simple technology — but it represents a much bigger idea: catching problems earlier, reducing disruption, and making the places we live and work safer and smarter.

And water is only part of the conversation.

📍 Infinity Convention Centre, Ottawa
📅 Friday, September 18
📍 Booth 128

Looking forward to being joined by LEaC Shield & WATERSHIELD reconnecting with familiar faces at and meeting some condo professionals attending this year!

Come say hello, see what we’ve been working on, and enter the draw.

Ask us about The Water Risk Institute 🤩

—

09/09/2026

It’s real now!

Our first edition The Water Risk Handbook - Quick Reference is officially in print.

We built it around a simple framework:

Inspect. Prevent. Respond. Improve.

The goal wasn’t to produce another technical document that ends up sitting on a shelf.

It was to create something a property manager, board member, facility professional or contractor could actually pick up and use—to better understand water risk, recognize vulnerabilities, respond to an event, and start thinking more seriously about prevention.

Next week, we’ll be giving out the first copies at the Condominium Experts - CCI Eastern Ontario Chapter

Complete with practical water-risk education that I believe our industry needs more of.

If you’re at the conference, come find us at Norgaard Solution’s booth and grab a copy.

This is only the beginning for The Water Risk Institute

—

09/01/2026

You know what conversations I’d really like to have in two weeks??

Some uncomfortable ones.

‘Why are condo corporations still spending huge money reacting to failures that we already know are coming?’

‘Why is “we’ll deal with it when it happens” still considered a maintenance strategy?’

‘Why do we accept recurring leaks, aging piping, deferred maintenance and preventable damage as just part of condo ownership?’

At the Condominium Experts - CCI Eastern Ontario Chapter , I want to talk with people who are willing to challenge that culture.

Boards. Property managers. Engineers. Contractors. Insurers.

Not to pretend every problem can be eliminated — but to ask a better question:

“What risks are we already aware of that we could be doing something about right now?”

If you’ve got an opinion on that, come find me & LEaC Shield & WATERSHIELD 🤩

I’d genuinely like to hear it.

—

08/31/2026

Reactive maintenance is a full on DIVA 🚨:

It gets credit for being visible.

A pipe fails — people move.
A roof leaks — calls get made.
A valve seizes — contractors show up.
A flood happens — suddenly there’s budget.

Everyone can see the response.

Prevention is quieter.

A valve gets exercised.
A drain gets cleared.
A weak component gets replaced early.
Corrosion gets addressed before the first pinhole leak.
A sensor catches something before anyone knows there was a problem.

No emergency. No dramatic before-and-after photo.

Just a building that keeps working.

And I think that’s one of the reasons we still underinvest in prevention.

We’ve built maintenance cultures that are very good at rewarding the rescue.

The person who solves the crisis is a hero. The person who quietly prevented 10 crises this year may never even get noticed.

We have to change that, because reality doesn’t back it up.

A well-run facility shouldn’t be judged by how quickly it reacts when things fail. It should be judged, in part, by how rarely preventable failures are allowed to happen in the first place.

Reactive maintenance will always be necessary.

But it should be the backup plan — not the operating philosophy. Prove me I’m wrong lol

—

08/24/2026

We have a gift for condo maintenance professionals

The WRI Quick Reference Guide is being built for the people who actually have to manage water risk in real buildings — property managers, board members, maintenance teams and facility professionals.

No 200-page manual. No technical overload.

Just a compact, field-friendly guide built around four actions:

Inspect. Prevent. Respond. Improve.

The goal is simple: when something looks wrong, when a leak happens, or when you’re trying to prevent the next one, you should be able to open this guide and know what to look for and what to do next.

Look for this cover at Condominium Experts - CCI Eastern Ontario Chapter 👌Sept 18, 2026! LEaC Shield & WATERSHIELD

—

07/27/2026

How Much Staff Time Does One Water Event Really Consume?

When a water event occurs, most think about the repair bill.

Property managers know the real cost starts long before the remediation invoice arrives.

A single water event can consume hours—or even days—of valuable staff time:
• Responding to the emergency and assessing the situation
• Contacting restoration contractors and trades
• Coordinating with residents and board members
• Meeting insurance adjusters
• Documenting damage and communications
• Scheduling access to affected units
• Managing drying, repairs, and follow-up inspections
• Handling complaints and ongoing resident questions
• Updating records and closing the file

Now imagine this happening multiple times each year across a portfolio.

The financial cost of water damage is easy to measure, but the operational cost is often overlooked.

Every hour spent managing an avoidable water event is an hour not spent on preventive maintenance, capital planning, resident service, or improving your buildings.

One of the most effective ways to reduce the impact of water events isn’t simply responding faster—it’s preventing them from occurring in the first place and detecting them before they escalate.

At Norgaard Solutions, we believe water risk should be managed proactively, not reactively.

Question for property managers:
On average, how many staff hours do you think a typical water event consumes from first notification to final closeout?

👇 We’d love to hear your experience.

—

07/22/2026

Norgaard Solutions is proud to be an exhibitor with solutions partner LEaC Shield & WATERSHIELD at the 2026 CCI-EO Ottawa Condo Conference!

We’re excited to support the biggest condo event in Eastern Ontario, bringing together professionals, board members, and condo managers for a day full of learning, networking, and industry insights.
Come visit us on September 18th at the Ottawa Conference and Event Centre. We can’t wait to connect!

07/06/2026

What do repeated insurance claims do to a building’s reputation?

Does a water event’s impact end when the repairs are complete? Nope, sorry

Over time, repeated losses can begin to shape how a building is perceived by insurers, lenders, prospective buyers, and even future board members.

A building known for recurring water damage are likely to face:

* Higher insurance premiums and deductibles.
* More scrutiny during renewals.
* Greater concern from lenders and purchasers.
* Questions about maintenance practices and long-term asset management.

In many cases, the reputation of the building becomes part of its risk profile. Ask any insurance provider, or investor.

The encouraging news is that reputation isn’t built by avoiding every incident—it’s built by how proactively risk is managed.

The buildings that invest in understanding their water risk, addressing root causes, and documenting preventative measures are often in a stronger position when those conversations arise.

Water doesn’t just affect buildings. It affects confidence & equity. And that’s value.

—

07/01/2026

Why insurers care about water more than ever.

When people think of major property losses, they often picture fire.

The data tells a different story.

CASE STUDY:
A 19 story condominium was facing an increase in deductible from $50k to $500k per year (after negotiations was reduced to $250k). This was due to multiple leak that were not being monitored. Plus, residents were required to get policies to cover the new deductible. Units were not being sold, equity was dropping fast.

After our water leak system was deployed:
- deductible reduced to $75k
- $173k in savings to residents per year
- $80k per year saved in premium reduction
- equity restored

Water damage has become one of the most frequent and costly claims affecting commercial and multi-residential buildings.

For insurers, this means:
• More frequent claims
• Higher claim severity
• Longer business interruptions
• Increased pressure on premiums and deductibles

For building owners and condominium boards, it means something different:

*Risk can no longer be managed by reacting after a leak occurs*

Prevention: understanding where a building is most vulnerable, reducing the likelihood of pipe failures, detecting leaks early, and automatically limiting damage when a leak does occur.

The most resilient buildings aren’t necessarily the newest—they’re the ones that actively manage risk.

As insurance markets continue to evolve, proactive water risk management is becoming less of a competitive advantage and more of an operational necessity.

When was the last time you asked your insurer about premium reductions for water leak risk systems?

Call em. Tell them NorGaard Solutions sent you!

—

06/19/2026

Most Buildings Have a Fire Safety Plan. Why Don’t They Have a Water Safety Plan?

If a fire broke out in your building tonight, there would likely be a documented response plan.

Roles would be defined.

Procedures would be established.

Training would have occurred.

The risk would be understood.

Now consider a major water event.

A burst pipe.
A failed fitting.
A corroded domestic water line.
A leaking mechanical room.

Does the building have a documented response plan?

Who gets called first?

Who has authority to make decisions?

Where are the shutoffs?

How quickly can water be isolated?

What systems are most vulnerable?

For many buildings, the answer is unclear.

Yet water damage consistently ranks among the most frequent and costly sources of property loss.

We have spent decades developing fire safety culture because we recognize the consequences of being unprepared.

Perhaps it’s time we start thinking about water the same way.

A Water Safety Plan wouldn’t replace maintenance programs or emergency procedures. It would bring them together into a coordinated strategy focused on prevention, response, recovery, and resilience.

Because when water gets loose in a building, every minute matters.

The buildings that perform best after a water event are rarely the lucky ones.

They’re the prepared ones.

What would be included in a Water Safety Plan for your building?

NorGaard Solutions

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