11/02/2025
Typed in "Penfold Electric Reviews" in Google AI mode and this is what I got
Penfold Electric receives highly positive reviews from customers, with an overall rating of 4.9 out of 5 stars from over 170 customers on platforms like NiceJob. They are praised for their professionalism, expertise, timely service, and fair pricing.
Key points from customer reviews:
Professionalism and Expertise: Customers consistently describe the team, including the owner Brian Penfold, as "top-notch," "knowledgeable," and highly skilled. They are noted for their ability to quickly diagnose and fix issues.
Customer Service: The company is family-owned and operated and values customer care. Reviewers appreciate that the team is friendly, easy to speak with, and even answers the phone personally.
Reliability: They are noted for showing up on time and being dependable for various projects, from small repairs to large installations.
Quality of Work: Customers are very happy with the results of their projects, which range from installing pot lights and ceiling fans to complete house re-wiring, new panel installations, and generator setups. The work is consistently described as clean and done to a high professional standard.
Honesty: One review specifically mentions how the company saved a customer significant money by identifying a simple $2 fuse fix instead of an expensive panel replacement suggested by another company.
The business is a licensed and certified electrical contractor with over 40 years of experience (ECRA #700432). They are not BBB accredited, but they have a strong positive reputation through customer testimonials and social media feedback.