02/09/2026
This mornings stories showed me working and completing the job… but here’s what you don’t see 👇🏼
I headed to this new build today planning to install two stormwater pits, but after investigating, found the existing stormwater line was only around 250mm below ground, meaning the original plan simply wasn’t going to work properly.
I could’ve done the job anyway, charged the client and moved on, but that’s not how I work.
With landscapers booked for tomorrow, I called the client, explained what I’d found and came up with a Plan B. I then called the landscapers directly to make sure that Plan B would still work with what they had planned for the landscaping and to take that extra pressure off the owner.
Did I have to? No. But going that extra mile is part of the service and what I pride myself on.
Sometimes good plumbing isn’t about doing more work - it’s about doing what’s actually right for the client.
Honest advice. Practical solutions. No unnecessary work. 🐻🔧